BlueBay Grand Esmeralda
Carretera Federal Chelumal Puerto Juarez KM 300, Near Tres Rios Ecopark, Playa del Carmen, 77710, Mexico
Rating
3.4
Price Level
$$
Rooms
97
Pets
No
from ARS 969,395.10
19
May
BlueBay Grand Esmeralda, Playa del Carmen
BlueBay Grand Esmeralda
The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities, and 35 minutes from Cancun International Airport. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. The crystalline and turquoise waters of the Caribbean Sea bathe the coast of Playa del Carmen, a wonderful and natural place where this fantastic hotel is located in Mexico. The BlueBay Grand Esmeralda has received numerous awards from renowned hotel entities, and that is why we continue to work to grow in services, facilities and comforts.
Price & Availability
Select your room
Luxury Room (Garden View) ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive
Non Refundable
Habitación Doble Deluxe Garden View ·
All Inclusive
Non Refundable
Habitación Deluxe Vistas Al JardÍn ·
All Inclusive
Non Refundable
Habitación Estándar Con Vista Al Jardín 2 Doble(s) ·
All Inclusive
Non Refundable
Deluxe Room (Garden View) ·
All Inclusive
26% discount
Non Refundable
Deluxe King Room (Garden View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Garden View) ·
All-inclusive (food/beverages/snacks)
Habitación Run Of House ·
All Inclusive
Non Refundable
Standard Room (Garden View) ·
All Inclusive
Non Refundable
Habitación Deluxe, Vistas Al Jardín ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Habitación Deluxe Vista Jardín Non Refundable ·
All Inclusive
Non Refundable
Superior Room ·
All Inclusive
Non Refundable
Habitación Deluxe Vistas Parciales Al Mar ·
All Inclusive
Non Refundable
Deluxe King Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Standard Double Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Standard Room (Sea View) ·
All Inclusive
Non Refundable
Deluxe Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Habitación Deluxe, Vistas Parciales Al Mar ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Deluxe Room ·
All Inclusive
Non Refundable
Deluxe King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Emerald King Suite with Jacuzzi ·
All-inclusive (food/beverages/snacks)
Suite, 1 Cama De Matrimonio Grande, Bañera De Hidromasaje (emerald) ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Emerald King Suite (Garden View) with Pool Access ·
All-inclusive (food/beverages/snacks)
Emerald Suite (Garden View) with Pool Access ·
All Inclusive
Non Refundable
Standard Suite ·
All Inclusive
Non Refundable
Standard Suite with Pool Access ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.4
28 reviews
5
4460
4
4515
3
2138
2
1058
1
1074
Customers Review
Value 4
Location 3.6
Cleanliness 3.9
Comfort 3.6
Neighborhood 4.4
Amenities 3.6
Condition 3.6
Recomendation 62.5%
“Our stay 1/13-18/22, we were in room 8216, the 8 (8 guest room buildings) was the building we were in and is the farthest from the lobby, restaurants, and the beach.They do have golf carts that will drive you but they were few and far between. We asked for a upgrade and said we would pay for the upgrade, but was told no.We later found out the hotel was only at 25% occupancy (approx 900+ rooms).The property is approx 15 years old and could use some upgrades.The shower water was just luke warm, towels were old and frayed, no small wash towels.Damp musty smell in the room and the hallway.The food is mediocre all inclusive resort food, most times food was warm to cold.Be cautious as food could have been sitting all day.They advertise 6 restaurants, while we were there only 3 restaurants were offered and it looks like they rotate days so there is only 2 choices on any given night with the exception of the buffet.The Black and White Bar is a decent area for drinks, the snack food is self serve and it’s grosspizza and nachos and hot dogs on soggy bread. They did attempt to try and get us to sit for their CircleOne program, but we chose not to as another couple told us they attended and it was greater than 90 minutes and they got a small bottle of tequila and a beach bag.I’m sure the property has seen better days, all the fountains entering the property at the main gates and the hotel were not working and looked as if the had not been on for a long time.The photos, and the videos they use to advertise for the property was probably from when the hotel first opened because it did not look anything like those photos.All in all we made the best of our stay and most of the staff were very nice and helpful.”
— ikaika Maldonado
“Terribleeee no lo recomiendo ni un poco, menos si hay restricciones, muy lento el personas, los carritos ni pasan cada 15 min, a los cuartos no se les suerte diario, las piscinas tenían cubrebocas tirados, las barras de bebidas están lejos de la piscina, el persona es muy grosero solo se pueden salvar unos cuantos que de verdad te ayudan y sobretodo se nota el trato DISCRIMINATIVO tienen un 0/100”
— Daynari Grant
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