BlueBay Grand Esmeralda
Carretera Federal Chelumal Puerto Juarez KM 300, Near Tres Rios Ecopark, Playa del Carmen, 77710, Mexico
Rating
3.4
Price Level
$$
Rooms
97
Pets
No
from $ 1,093.89
20
May
BlueBay Grand Esmeralda, Playa del Carmen
BlueBay Grand Esmeralda
The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities, and 35 minutes from Cancun International Airport. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. The crystalline and turquoise waters of the Caribbean Sea bathe the coast of Playa del Carmen, a wonderful and natural place where this fantastic hotel is located in Mexico. The BlueBay Grand Esmeralda has received numerous awards from renowned hotel entities, and that is why we continue to work to grow in services, facilities and comforts.
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Select your room
Luxury Room (Garden View) ·
All Inclusive
Non Refundable
Habitación Doble Deluxe Garden View ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive
Non Refundable
Habitación Deluxe Vistas Al JardÍn ·
All Inclusive
Non Refundable
Habitación Deluxe Vista Jardín Non Refundable ·
All Inclusive
Non Refundable
Habitación Estándar Con Vista Al Jardín 2 Doble(s) ·
All Inclusive
Non Refundable
Deluxe King Room (Garden View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Garden View) ·
All-inclusive (food/beverages/snacks)
Deluxe Room (Garden View) ·
All Inclusive
26% զեղչ
Non Refundable
Standard Room (Garden View) ·
All Inclusive
Non Refundable
Habitación Run Of House ·
All Inclusive
Non Refundable
Habitación Deluxe, Vistas Al Jardín ·
All Inclusive
Cancel free of charge before Wed, 15 May 2024
Superior Room ·
All Inclusive
Non Refundable
Doble Vistas Parciales Al OcÉano ·
All Inclusive
Non Refundable
Habitación Deluxe Vistas Parciales Al Mar ·
All Inclusive
Non Refundable
Habitación Deluxe Vista Mar Lateral Non Refundable ·
All Inclusive
Non Refundable
Deluxe King Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Standard Room (Sea View) ·
All Inclusive
Non Refundable
Deluxe Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Habitación Deluxe, Vistas Parciales Al Mar ·
All Inclusive
Cancel free of charge before Wed, 15 May 2024
Deluxe Room ·
All Inclusive
Non Refundable
Deluxe King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Deluxe 2 Double Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Emerald King Suite with Jacuzzi ·
All-inclusive (food/beverages/snacks)
Suite, 1 Cama De Matrimonio Grande, Bañera De Hidromasaje (emerald) ·
All Inclusive
Cancel free of charge before Wed, 15 May 2024
Emerald King Suite (Garden View) with Pool Access ·
All-inclusive (food/beverages/snacks)
Emerald Suite (Garden View) with Pool Access ·
All Inclusive
Non Refundable
Standard Suite ·
All Inclusive
Non Refundable
Standard Suite with Pool Access ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.4
28 reviews
5
4460
4
4515
3
2138
2
1058
1
1074
Customers Review
Value 4
Location 3.6
Cleanliness 3.9
Comfort 3.6
Neighborhood 4.4
Amenities 3.6
Condition 3.6
Recomendation 62.5%
“Visitamos este hotel hace 8 y 5 años. Al día de hoy deja mucho que desear en servicio, mantenimiento y limpieza. No hay suficientes carritos para llevarte a tu habitación con tus maletas, se nota que trabajan con mucho menos personal y tratan de ahorrar en alimentos y bebidas, puede ser efecto de la pandemia, si es así espero pronto recuperen la calidad y servicio que venían manejando. Definitivamente no creo volver a este hotel.”
— Faviola Frias
“Just recently stayed at this resort, first I have to say most of the staff were beyond fantastic. Jose at the Black & White was great and friendly, Obed driving the taxi shuttles around the resort was super, Orlando at the Steak Restaurant was also great. What made us decide to never visit this resort again is the so called perks (scams). Like the jewelry store visit, we were told that we do a tour of the store learn how they make the stuff, instead it's a scam no tour only a sales clerk trying everything to make you buy their merchandise. Then the 90 minute (turned into 2.5 hours) tour to buy a vacation time share, at one point the "manager" got very confrontational because we refused to buy a plan. I there to relax not almost being forced to buy. Also we had two rooms bags we searched by cleaning and stuff has been taken, so LOCK all bags. Then at check out the front desk person started yelling at us that we probably had people in our room that took stuff and didn't even want to listen to our comment. I will not recommend this resort to people I know. Nice place very clean and friendly just beware.”
— Marion Parr
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