Barceló Occidental Nuevo Vallarta
Paseo de Los Cocoteros No 18, Near Paradise Plaza Shopping Center, Nuevo Vallarta, 63732, Mexico
Rating
4.2
Price Level
$$$
Rooms
274
Pets
No
from KRW 3,453,681.37
23
May
Barceló Occidental Nuevo Vallarta, Nuevo Vallarta
Barceló Occidental Nuevo Vallarta
Located a 1-minute walk from Nuevo Vallarta Beach and Marina Occidental Nuevo Vallarta offers outdoor pools for adults and children tennis courts and a gym. The stylish air-conditioned rooms include flat-screen satellite TV and a coffee maker. Unlimited food and both local and international drinks are available from Occidental Nuevo Vallarta's 4 restaurants which serve Mexican Mediterranean and international cuisine and from the snack bar beach bar and lounge bar. You can also order your meals to the privacy of your room 24 hours a day. The Occidental Nuevo Vallarta offers daytime and evening activities including waterpolo windsurfing and kayaking. Children from 4 to 12 years old can enjoy games in the supervised kids’ club. The hotel is located just a few meters from Nuevo Vallarta’s main shopping centre. Puerto Vallarta International Airport is a 25-minute drive away while central Puerto Vallarta is a 35-minute drive away. Staff at the 24-hour front desk are happy to organize excursions or arrange car hire. Free private parking is available on site. Butler service is available.
Price & Availability
Select your room
Habitación Deluxe, Vistas Al Mar ·
All Inclusive
Non Refundable
Deluxe Room (Ocean View) ·
All Inclusive
20% discount
Non Refundable
Deluxe Double or Twin Room (Ocean View) ·
All Inclusive
Non Refundable
Deluxe Room (Ocean View) with Balcony ·
All Inclusive
20% discount
Non Refundable
Doble Vistas Al Oceano ·
All Inclusive
Non Refundable
Deluxe Room (Ocean View) ·
Solo Cena
Non Refundable
Deluxe Room (Ocean View) ·
Room Only
Non Refundable
Deluxe Double Room (Ocean View) with Balcony ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
883 reviews
5
4097
4
1860
3
594
2
280
1
228
Customers Review
Value 4
Location 4
Cleanliness 4.4
Comfort 4.1
Neighborhood 4.5
Amenities 4.2
Condition 4.2
Recomendation 74.8%
“Royal Level Package Customer:
Upon day 1 arrival, our first impression of the room was bad because there was a hair under the sheets aswell as stains, hair on the shower drain, spillage above the bed on the wall that wasn’t cleaned and our fridge was completely empty and did not cool AT ALL. Our room door did not close all the way in order to lock it with the actual lock above the door knob so we had to use the latch instead which was fine but still.
Our package came with a complimentary fruit basket and sparkling wine of some sort and never received it. Our fridge was supposed to be fully stocked with items and was not and the fridge wasn’t even cooling our whole stay.
From my knowledge the royal level Pool area is supposed to have towels rolled and placed on the chairs for you to grab conveniently but after day 1 of our stay they weren’t there again, we had to go get towels directly from staff in the main pool area.
My room maintained a temperature of 74-77 degrees daily and I called to get it fixed 3 times and it still would not cool below 73 degrees even after the attempts. I don’t care for friendly staff if I’m uncomfortable every moment of my stay. The resort has an open air flow which is fine but the elevators/halls are extremely hot and when I return to my room I expect to cool down, not continue sweating or be even hotter. The hot breeze from opening the window doesn’t even help.
I don’t know if after a certain time the lobby phones are silenced but I called over 10 times to get someone to my room at almost 11 at night to fix my A/C when I returned back to the hotel after someone already “fixed it” and no one answered so I had to leave the comfort of my own room on the highest floor to speak to someone at the front desk personally and get maintenance to fix it.
We received towels with yellow stains which didn’t seem appealing to use even if it is a “stain” through out our stay.
The buffet food wasn’t very good nor were the drinks, I review multiple daiquiris that were half way already melted before I even received it. They do not have straws here either.
ROYAL LEVEL PRO:
- Private restaurant
- Private pool
PROS:
- You can drink the water and shower normally at this resort without the possibility of getting sick
- Safe environment/Convenient area
- 20 min from airport
- Friendly staff (majority speak/understand English)
- Hibachi restaurant had the best food besides the royal level restaurant
I wouldn’t stay here again nor would I recommend this place to anyone. It is a very beautiful property and they have very nice staff but I was not satisfied especially after paying EXTRA for accommodation that weren’t even accommodated.”
— Elena Christina
“Meu namorado e eu ficamos aqui cerca de 3 semanas atrás! A estância é linda! A equipe foi super atenciosa e amigável. Adorei a piscina! O único trabalhador rude que recebi foi a anfitriã do buffet que me disse para cobrir minha parte superior do biquíni (eu estava literalmente a caminho da piscina). Eu diria que o único aspecto negativo para mim foi que não podíamos sair com nossos amigos no lobby à noite porque a segurança do hotel nos expulsaria. Eu sei que é um resort familiar, mas sinto que se você é um jovem casal sem filhos, este resort não atende ao nosso grupo. Eu definitivamente vou escolher um resort apenas para adultos na próxima vez. Caso contrário, lindo resort e eu gostei da minha estadia!”
— Kamikka McQueen
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