Secrets St. James Montego Bay
Lot 509A, Freeport, Montego Bay, JMCJS13, Jamaica
Rating
4.3
GreenLeader
2024
Price Level
$$$$
Camere
350
Pets
No
da
$ 8,379.80
22
gen
Secrets St. James Montego Bay, Montego Bay
Price & Availability
Select your room
Preferred Club Ocean View King ·
All Inclusive
Non Refundable
Junior Suite Club Vistas Al Oceano ·
All Inclusive
Non Refundable
Preferred Club Ocean View Double ·
All Inclusive
Non Refundable
Junior Suite Club Dos Camas Queen Size ·
All Inclusive
Non Refundable
King Bed - Ocean View ·
All Inclusive
43% discount
Non Refundable
1 King Bed - Ocean View ·
All Inclusive
44% discount
Non Refundable
Double Bed - Ocean View ·
All Inclusive
43% discount
Non Refundable
Ocean View ·
All Inclusive
44% discount
Non Refundable
Preferred Club Ocean View Swim-Out King ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
King Preferred Club Junior Suite Swim Out - All Inclusive ·
All Inclusive
28% discount
Non Refundable
Preferred Club Ocean View Swim-Out Double ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Preferred Club Junior Suite Swim Out - All Inclusive ·
All Inclusive
28% discount
Non Refundable
Junior Suite Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Thu, 16 Jan 2025
Preferred Club Junior Suite Ocean View Swim-out King ·
All Inclusive
Cancel free of charge before Thu, 16 Jan 2025
Deluxe Suite ·
All Inclusive
Non Refundable
Preferred Club Junior Suite Ocean View Swim-Out King ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Club Master Suite Ocean Front ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Preferred Club Junior Suite Ocean View Swim-Out Double ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Suite Club Frente Al Mar ·
All Inclusive
Cancel free of charge before Thu, 16 Jan 2025
Preferred Club Junior Suite Ocean View Swim-Out King , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Preferred Club Junior Suite Ocean View Swim-Out Double , 2 Double Beds ·
All-inclusive (food/beverages/snacks)
Preferred Club Master Suite Ocean Front ·
All Inclusive
Cancel free of charge before Thu, 16 Jan 2025
Club Master Suite Ocean Front Swim-Out ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Suite Club ·
All Inclusive
Cancel free of charge before Thu, 16 Jan 2025
Preferred Club Master Suite Ocean Front , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Preferred Club Master Suite Ocean Front Swim-Out ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Club Master Suite Ocean Front Swim-Out , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Preferred Club Presidential Suite ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Club Presidential Suite , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
994 reviews
5
5559
4
1917
3
817
2
331
1
247
Customers Review
Value 4.3
Location 4.7
Cleanliness 4.4
Comfort 4.4
Neighborhood 4
Amenities 4.2
Condition 4.4
Quality 4.2
Recomendation 82.3%
“I've been to a few resorts in Montego Bay. While this is not my favorite resort, it was still pretty good. You will have a good time with all the food you can eat and free flowing drinks. The property is a nice size but not too big that it's overwhelming. There were a lot of restaurants to choose from and for the most part the food was good. Just a little advice, the hibachi restaurant is the only one that requires a reservation so reserve on your first night there, or it will be booked up. You can always eat there, but you have to have reservations for the hibachi part. The resort staff was very pleasant. One of the housekeepers I met named Cheston was so nice. Every time I saw him, he spoke and asked if there was anything I needed for my room without me having to ask him, and one time I needed extra towels, and he literally ran to get them. He was awesome. Everyone was so nice. The beach on the property was beautiful as well as the pools. But I prefer sitting out on the ocean. I don't usually buy pictures on vacation because I take my own with my phone, but the photographer Shawn T and his fun and bubbly personality made me want to buy multiple. One of my only complaints is that the room that my friend and I had was very dusty I always sanitize when I get in my rooms but I hated that it wasn't as clean as it could be. I told the front desk and they apologized and even sent champagne to our room. Another thing I wished was better was the staff bringing drinks to the pool and beach.”
— Deidra Martin
“This was my second visit to Montego Bay and I was excited about trying this resort as I had heard great things about it in the past. Well "great" is not how I would describe it! I rated this a 2 stars because I rounded up. First, the check in process was horrendous. We had to wait almost 3 hours to get checked in. We were constantly being given one excuse after another as to why our rooms were not ready. Once checked it, the room was clean and very nice so that was a plus. However, we were missing supplies that should have been provided with the room. We reported it but never got that resolved by the staff. We were traveling with a group so they set us up with rooms with adjoining rooms which was great. However, they put a couple between us which would not have been an issue except the door separating the rooms was not locked. That as you can imagine created a real problem and at a minimum a security issue. Not acceptable! That was reported as well and was never corrected until the day before we were leaving. The food in the restaurants was mediocre at best. Feels like corners were being cut from a food selection perspective, quality and the ability to even get food at certain times of the day. The grounds were well maintained and of course the beach was very beautiful, another plus. I guess overall I was expecting more based on the money that we paid and my prior experience. I can honestly say that I was very disappointed in a place that I love so much. While I will travel to Jamaica again I am certain, I will NEVER stay at this resort. And, I cannot recommend anyone else try this place because unfortunately, this was not worth the money. I hope that there are plans in place from a management perspective to really improve the customer experience here. Give customers the 5-star experience that you promote! Vacations are so very important in my life and very hard to plan in my profession. When I get the opportunity to get out and enjoy, I like to take full advantage of it. I want to walk away feeling like it was all worth it. Unfortunately, this one missed the mark. By the way, I was just here a week ago.”
— Lisa P-S
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