Phone Number 18004447171
Secrets St. Martin Resort & Spa
BP 581 Anse Marcel, Near Anse Marcel Beach, Anse Marcel, 97056, Saint Martin
Rating
1
Price Level
$$$$
Rooms
258
Pets
Yes
16
May

Secrets St. Martin Resort & Spa, Anse Marcel

Secrets St. Martin Resort & Spa

Located in Anse Marcel, Secrets St. Martin Resort & Spa is on the beach. Tahuna Shipwreck and Fort St. Louis are local landmarks, and some of the area's activities can be experienced at Marina Royale and Oyster Bay Marina. At Secrets St. Martin Resort & Spa, you can look forward to a swim-up bar, a poolside bar and a terrace. Indulge in a manicure/pedicure, a body treatment and a sports massage at SECRETS SPA BY PEVONIA®, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a cafe and a garden. All rooms in the resort are equipped with a coffee machine. The rooms are equipped with air conditioning, a desk and a flat-screen TV, and some rooms at Secrets St. Martin Resort & Spa have a terrace.

Secrets St. Martin Resort & Spa

Price & Availability

Overall

Terrible
1
1 reviews
5
119
4
63
3
55
2
39
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41

Customers Review

“Wow! Where do I start?. Transfer- what was supposed to be a prearrange private transfer turned into a cluster. We were place on the incorrect shuttle which took us to a rental car agency. We asked to be taken to secrets and was told we had to find our own transportation. After arguing, we were taken back to the airport. 2 hours have passed now. We finally found help and were provided a ride to Secrets. Additionally, scheduled a taxi for dinner reservation and they never showed upRoom- smelled like musty air. We were told it was from the air conditioning and there was nothing they could do. There were room service trays outside in our hallway from other rooms not picked up for 2 days.Grounds- These were very dirty. Litter on the ground, grass not cut.Pool - Was extremely sandy. There were glassware laying all over which hadn’t been picked up. There was no pool music throughout the day. In addition the activities director did very littlest to do anything with the guests. The electrical circuit breakers kept tripping every time it rained due to the fact it did not have a cover on it . So any blended drinks could not be made.Safety/Security- path lighting on one side was out at night with no visibilityThere’s an old saying , “If you can’t run with the big dogs get off the porch.” Secrets is trying to be some thing they are not capable of handling. Your lack of attention to detail is extremely poor. Stay in your 3.0 stars and don’t try to be a 5 star resort which you are far from. Uau! Por onde eu começo?. Transferência - o que deveria ser uma transferência privada pré-agendada se transformou em um cluster. Fomos colocados no transporte incorreto que nos levou a uma agência de aluguel de carros. Pedimos para ser levados a segredos e nos disseram que tínhamos que encontrar nosso próprio transporte. Depois de discutir, fomos levados de volta ao aeroporto. 2 horas se passaram agora. Finalmente encontramos ajuda e recebemos uma carona para Secrets. Além disso, agendou um táxi para reserva de jantar e eles nunca apareceramQuarto - cheirava a ar mofado. Foi-nos dito que era do ar condicionado e não havia nada que eles pudessem fazer. Havia bandejas de serviço de quarto fora em nosso corredor de outros quartos não apanhados por 2 dias.Grounds- Estes eram muito sujos. Lixo no chão, grama não cortada.Piscina - Foi extremamente arenoso. Havia copos espalhados por toda parte que não haviam sido recolhidos. Não havia música na piscina durante todo o dia. Além disso, o diretor de atividades fez muito pouco para fazer qualquer coisa com os convidados. Os disjuntores elétricos ficavam disparando toda vez que chovia devido ao fato de não terem tampa. Portanto, nenhuma bebida misturada pode ser feita.Segurança / iluminação do caminho de um lado estava apagada à noite sem visibilidadeHá um velho ditado: “Se você não pode correr com os cachorros grandes, saia da varanda”. Segredos está tentando ser algo que eles não são capazes de lidar. Sua falta de atenção aos detalhes é extremamente pobre. Fique em suas 3,0 estrelas e não tente ser um resort 5 estrelas do qual você está longe.”
— Robert Walker
“This is my absolute favorite Secrets property. The staff is beyond amazing- acomodating and kind. We loves Guillame - who treated us like family. Our swim out room was fantastic- and the resort felt intimate. Our beach was one of the best of the island. If you are looking for a relaxing time without big crowds- this is your location. We cannot wait to go back!”
— The Pixie Planner